Store Policy
Customer Care
At Fragrance Luxe, your satisfaction is our top priority. Our dedicated customer care team is here to help with any questions, concerns, or issues regarding your order.
How to Reach Us:
• Email: fragranceluxe1@gmail.com
• Response Time: We typically respond within 24 hours on business days.
We Can Help With:
• Order tracking and updates
• Product questions and recommendations
• Exchanges for unopened items
• Reporting damaged or incorrect shipments
We are committed to providing a fast, friendly, and helpful service to ensure your shopping experience is smooth and enjoyable.
Your satisfaction matters – let us make it right!
Privacy & Safety
At Fragrance Luxe, your privacy and safety are our highest priority. We collect only the information necessary to process and deliver your order, such as your name, address, and contact details.
Data Protection
All personal information is stored securely and encrypted. We do not sell, share, or disclose your data to third parties except for trusted services required to fulfill your order (such as payment processors and shipping carriers).
Secure Payments
All transactions are protected using industry‑standard encryption. We accept Debit & Credit Cards, Apple Pay, and Google Pay through secure, verified payment gateways.
Your Rights
You may request deletion, correction, or access to your personal data at any time by contacting us at Fragranceluxe1@gmail.com
Safety Measures
We continuously monitor our platform to protect against fraud, unauthorized access, and misuse of data.
By purchasing from our store, you agree to this policy
Wholesale Inquiries
Are you interested in carrying Fragrance Luxe products in your store or selling them in bulk? We welcome wholesale partners!
Please contact us with the following details:
• Your business name and type
• Location and shipping address
• Estimated order quantity
• Contact information (email & phone)
Email us at: fragranceluxe1@gmail.com and our team will respond within 1–2 business days with pricing, terms, and next steps.
Partner with us and bring premium, luxury-inspired fragrances to your customers at competitive wholesale prices
Payment Methods
- Credit / Debit Cards
- Appe pay
- Google pay